KB No. 2712: INFORMATION SENT TO OLFEO'S SERVERS

List of information sent by Olfeo to Olfeo's servers, and how to enable or disable it.

In order to continuously improve the service provided to our customers and the quality of our URL database, the solution may send information back to Olfeo servers.

Olfeo is very sensitive to the protection of its customers' information, so the administrator can configure the type of information reported. This option can be activated from theSettings > Update > Database > Olfeo – Base URL screen.

If the box authorizing the transmission of information to Olfeo is not checked, the only information we receive is:

• The version of the Olfeo product used
• The number of active user_IDs over the last 30 days
• The number of UOs/groups/users entered in the interface.

If the box is checked, the following additional information is sent to us: a file containing the list of domains requested but not recognized by the URL database, along with the number of hits per domain. For each of them, 5 URLs are provided as examples. These domains and URLs are anonymized, meaning that they are not associated with, nor can they be associated with, any identifying information such as user, IP address, etc.

There is therefore no information about browsing itself, but technical elements that enable us to better understand our fleet and scale our servers.

Furthermore, all our servers are based in France. As such, our customers benefit from all French data protection laws, which provide a high level of security.

Olfeo has been awarded theFrance Cybersecurity label, which is an additional mark of trust.