MANAGEMENT OF YOUR PERSONAL DATA AND COOKIES

Privacy Policies

What is the purpose of this policy?

We attach great importance to the protection and confidentiality of your personal data, which we consider to be a guarantee of our reliability and trustworthiness.

The data privacy policy clearly demonstrates our commitment to complying with applicable data protection rules, in particular those set out in the General Data Protection Regulation (GDPR).

In particular, the privacy policy aims to inform you about how and why we process your data in connection with the services we provide.

Why do we process your data?

As part of the services we offer, we are required to process your personal data for the following reasons and on the following grounds :
  • So that you can benefit from our services (e.g., account creation, appointment scheduling, compliance, DPO support, tracking access requests, requests to contact Olfeo, etc.) and to respond to your requests ( e.g., requests for information, complaints, support, etc.) based on our general terms and conditions of sale, our general terms and conditions of use, and our legitimate interest in providing you with the best possible service.
To keep you informed of our latest promotional offers and events by email and telephone, based on our legitimate interest in retaining our customers and on your consent, if you are not yet one of our customers.
  • So that you can follow us on social media and share your opinions based on the terms and conditions of use of the platform used (e.g., Twitter, LinkedIn, etc.) and our legitimate interest in having a dedicated page on social media.
  • So that you can sign up and receive our newsletter, which will keep you informed of all the latest news about our services, based on your consent.
  • So that you can apply for a position at Olfeo based on the discussions we have with you during the recruitment process and our legitimate interest in recruiting and selecting candidates.
  • To guarantee and enhance the security and quality of our services on a daily basis (e.g., statistics, data security, etc.) based on our legal obligations, our general terms and conditions of sale, and our legitimate interest in ensuring the proper functioning of our services.
  • Finally, we may also installcookieson your device. For more information on the use of cookies, please see our Cookie Policy.
We undertake to process your data only for the reasons described above and guarantee that none of your data will ever be sold to a partner or third party. However, when you voluntarily publish content on the pages we edit on social media, you acknowledge that you are entirely responsible for any personal information you may transmit, regardless of the nature and origin of the information provided.

What data do we process and for how long?

We have summarized the categories of personal data that we collect directly with you, as well as their respective retention periods.

If you would like more details about retention periods, you can contact us at: dpo@olfeo.com.

Professional identification data and contact details (e.g., last name, first name, professional email address, professional address, etc.) are retained for the entire duration of the service provision, plus the statutory limitation periods, which are generally five years.
  • Data for commercial prospecting, marketing, and newsletter subscription purposes ( e.g., email address, etc.) stored for a maximum period of 3 years from the last contact we had with you.
  • Data provided in your resume and cover letter will be retained for the duration of the recruitment process and for two years after your application.
  • Connection data (e.g., logs, IP address, etc.) stored for a period of one year.
Upon expiration of the retention periods summarized above, we let's remove all your personal data in order to guarantee your privacy for years to come.

The deletion of your personal data is irreversible, and we will no longer be able to provide it to you after this period. At most, we can only retain anonymous data for statistical purposes.

Please also note that in the event of a dispute, we are required to retain all data concerning you for the entire duration of the case, even after the expiry of the retention periods described above.

What rights do you have to control the use of your data?

The applicable data protection regulations grant you specific rights that you can exercise at any time and free of charge in order to control how we use your data.
  • Right to access and copy your personal data, provided that this request does not conflict with business secrecy, confidentiality, or correspondence secrecy.
Right to correct personal data that is inaccurate, outdated, or incomplete.
  • Right to object to the processing of your personal data for commercial prospecting purposes.
  • Right to requestthe erasure (“right to be forgotten”) of your personal data that is not essential to the proper functioning of our services.
  • Right to restrict your personal data, which allows you to photograph the use of your data in the event of a dispute over the legitimacy of processing.
  • Right to data portability , which allows you to retrieve some of your personal data in order to store it or easily transfer it from one information system to another.
  • Right to give instructions on the fate of your data in the event of death, either through you, a trusted third party, or a beneficiary.
For a request to be consideration, it is imperative that it be done directly by you at the address. Any request that is not made in this manner cannot be processed.

We will respond to your request as soon as possible, within two months of receiving it, in the event that the request is technically complex or if we receive a large number of requests at the same time.

Please note that we may still refuse to respond to any request that is excessive or unfounded, particularly if it is repetitive in nature.

Who can access your data?

We only share your data with people duly authorized to use them to implement our services. This may include our staff responsible for implementing the service, accounting, marketing, or even the security of our premises.
We may also disclose your data to public authorities and service providers to ensure the proper functioning of our services (e.g., data hosting, etc.).

How do we protect your data?

We implement all technical means and organizational required to ensure security your data on a daily basis and, in particular, to combat any risk of destruction, loss, alteration, or unauthorized disclosure of your data.
Can your data be transferred outside the European Union?

Unless strictly necessary and in exceptional circumstances, we never transfer your data outside the European Union and your data is always hosted on European soil. In addition, we do our utmost to only recruit service providers who host your data within the European Union.

In the event that our service providers are nevertheless required to transfer your personal data outside the European Union, we take great care to ensure that they implement appropriate safeguards to ensure the confidentiality and protection of your data.

Who can you contact for more information?

Our Data Protection Officer ( DPO) is always available to explain in more detail how we process your data and to answer any questions you may have on this subject at dpo@olfeo.com.

How can you contact the CNIL?

You may contact the French data protection supervisory authority (the“Commission nationale de l’informatique et des libertés”or“CNIL”) at any time at the following address: CNIL Complaints Department, 3 place de Fontenoy – TSA 80751, 75334 Paris Cedex 07 or by telephone on +33 (0)1 53 73 22 22.

Can the policy be changed?

We may modify our privacy policy at any time to adapt it to new legal requirements and to new processing methods that we may implement in the future. You will, of course, be informed of any changes to this policy.

Browsing cookies and their processing by Olfeo

When you browse our website, information may be stored or read on your device, subject to your choices.

Olfeo has developed this policy with the aim of informing users about what cookies are, what types of cookies are used on this website, and how users can manage them according to their interests.

When users visit the website for the first time, they are informed of the existence of cookies and Olfeo's "Cookie Policy."

During future visits to this Website, users may consult this Cookie Policy at any time by clicking on the "Legal Notice" tab at the bottom of the Website.

By browsing this Website, the user consents to Olfeo installing the cookies described below on their computer, unless the user has modified their browser settings to refuse cookies.

What is a cookie?

Cookies are small files that certain platforms, such as websites, can install on your computer. They can serve a variety of purposes: they can store your browsing preferences, collect statistical information, enable certain technical features, etc. Sometimes cookies are used to store basic information about the browsing habits of the user or their computer, to the point where they can be recognized in certain cases.

Cookies are also used to manage the user's session, reducing the number of times they need to enter their password or to adjust the website content to their preferences. Cookies can be "temporary," meaning they are deleted from the user's computer once they leave the website that generated them, or "persistent," meaning they remain on the user's computer until a specified date.

Cookies are important because they are very useful for the following reasons: from a technical point of view, they allow websites to function more smoothly and in a way that is tailored to user preferences (for example, cookies store the user's language or currency). In addition, they help website companies improve their services thanks to the statistical information they collect.

What type of cookies does this website use?

This Olfeo website uses several types of cookies:

Cookies for internal use

These cookies are essential for the functioning of the website, such as those that enable authentication or maintain the session of a registered user when browsing the website. Disabling these cookies prevents certain features of this website from functioning properly.

Statistical analysis cookies

These cookies are anonymous and enable Olfeo, after processing by Olfeo or third parties, to quantify the number of visitors and statistically analyze how Users use the services on this Website. This allows Olfeo to study how this Website is navigated and thus improve the site.

For both internal use cookies and statistical analysis cookies, Olfeo uses:
  • Temporary cookies that expire in one day
  • Persistent cookies that expire in 1 month
  • Persistent cookies that expire in 24 months
  • Cookies for acceptance of the Policy, which expire in 6 months

Cookie guarantees and options

Users can access their browser settings at any time and enable or disable the use of cookies. Similarly, you can delete stored cookies after each session.

You can also activate the "private browsing" option, and the browser will stop recording browsing history, website passwords, cookies, and other information from websites visited by the user. The user can consult this in the "Help" section of their browser.

How can users configure cookies?

Users can allow, block, or delete cookies installed on their computers by configuring their Internet browser options. Below is a link that will quickly take you to the information you need to configure your browser with regard to cookies.

Confidentiality and security in data processing and electronic communications

Olfeo undertakes to treat the user's personal data confidentially, taking the necessary technical security measures and organizational measures to ensure the security of personal data, in order to prevent its alteration, loss, processing, and/or unauthorized access, taking into account the current technical level, the nature of the data stored, and the risks to which it is exposed, in accordance with the provisions of the law. Olfeo guarantees, to the extent possible and according to the current technical level, the confidentiality and integrity of the data and information provided by consumers and Users when browsing the Website.