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KB No. 01: Configuring the Agent with Orca / SuperOrca

In this article, you will find detailed instructions on how to configure the Olfeo SaaS Workstation Agent .msi file using the Orca or SuperOrca software.

Background

As part of the deployment of the Olfeo SaaS mail agent via GPO, you must configure certain properties:

Add the URL of the mail agent to configure the routing of requests to the Olfeo SaaS proxy.

Prerequisites

You must install the SuperOrca or Orca software from the Windows SDK.
You must retrieve the mail agent (.msi version) from the Configuration > Directories menu on your Olfeo SaaS interface.

Note: The procedure below only applies to workstations running Windows 10 or higher.

Procedure

The procedures are similar for Orca and SuperOrca. However, the screenshots of the procedure below are from the SuperOrca software.

Open the file.msi Agent:
Go to the tab Property:
Add a line: right-click on the tab Add Row…:
Fill in the following fields:
- Property: CONFIG_URL
- Value : the Agent URL (copy it from the tab Postal worker from your Olfeo SaaS directory)

You can now proceed with deploying the Olfeo SaaS Workstation Agent on your computer network (see How to deploy the Workstation Agent via GPO).

Caution

In some cases, the Agent systray may not start after installation in this deployment mode (desktop and user rights used by the "GPO" user where the systray requires admin space). To avoid these side effects, plan to restart the workstation after installing the Agent.

Tags: Deploy, UC-01, Agent